Salary: Negotiate

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GENERAL SUMMARY:
The Application Platforms Administrator is responsible for supporting, configuring and maintaining enterprise business applications.

He/she should be proficient in both Windows and Linux server functionalities, network connectivity and software deployments. Further, he/she should be comfortable and confident in troubleshooting issues to solve problems and finding ways to minimize impact to systems and users.
DUTIES AND RESPONSIBILITIES:
1. Maintain the availability of applications for all environments;
2. Create and respond to proactive system monitors with appropriate countermeasures;
3. Breakdown dataflow and workflows to identify system relationships in order to understand and optimize the system;
4. Provide second-level on-call application support;
5. Respond to alerts and notifications;
6. Review and update architecture and operational documentation;
7. Participate in periodic disaster recovery and compliance exercises;
8. Develop periodic reports and visualizations of system health and Key Performance Indicators (KPIs);
9. Analyze systems and define, document and develop system deployment plans;
10. Work side-by-side and remotely with developers to transition software and configuration changes;
11. Work with the Quality Assurance (QA) Team to create and integrate Load/Stress tests;
12. Assess and recommend tools and procedures supporting system changes, deployment and operation;
13. Deploy, configure and sustain portfolio of business applications and platforms;
14. Escalate issues using proper IT Service Management process;
15. Identify and monitor relevant KPIs, thresholds and metrics;
16. Automate routine and complex activities;
17. Mentor and cross-train administrators and developers; and
18. Help drive the organization to improve data integrity for company-wide analytics.
QUALIFICATIONS:
Required
1. Bachelor’s Degree in Computer Science or other related fields;
2. Minimum of two years of experience as a System Administrator/Application Support;
3. General Understanding of Windows or Linux Operating system: storage, connectivity, certificates, webserver configuration;
4. Knowledgeable in F5 Networks;
5. Azure DevOps and AWS CodeDeploy;
6. Experience in troubleshooting using nslookup, ping, tracert, DNS, Wireshark, Fiddler, etc.;
7. Experience in testing/simulation using Postman, Jenkins, selenium, Ranorex, NeoLoad or SoapUI;
8. General understanding of Network components, Active Directory and authentication;
9. General understanding of Cloud portals and resources: Azure or AWS;
10. Experience in scripting using Powershell or Bash;
11. Experience with monitoring tools, such as ELK stack, Splunk, NewRelic, SolarWinds, Idera orothers;
12. Proficient with Microsoft SQL Server and stored procedures;
13. Experience in source control with Git or VSTS;
14. Experience with delivery methodologies like Agile or Kanban using VSTS or Jira tools;
15. Experience in server management using Remote Desktop Manager/Putty; and
16. Knowledge in IT Service Management and ITIL.
Preferred
1. Proficiency in troubleshooting AWS serverless technology and CloudWatch; and
2. Knowledge in Robotic Process Automation using UiPath.
Personal
1. Ability to practice and demonstrate resilience;
2. Excellent analytical, problem-solving and critical thinking skills; and
3. Excellent oral and written English communication skills.
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Deadline: 10-04-2024

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