Associate - Customer Service Consultant

☞ Sutherland

View: 99

Location: Albay Bicol Region

Category: Other

Industry: IT System Design Services

Position: Entry level

Job type: Full-time

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Company DescriptionSutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionConsultants in this role get to: Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.QualificationsOur most successful candidates will have: - A High School diploma or GED - Excellent verbal and written communication skills; proficient reading skills - Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred) - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience - Proven customer service skillsAdditional InformationAll your information will be kept confidential according to EEO guidelines.
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