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Associate Software Analyst
☞ OpenText (Philippines), Inc.
View: 101
Update day: 25-02-2024
Location: Marikina City National Capital Reg
Category: Other
Industry:
Salary: Negotiate
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Job content
The Cloud Applications Consultant (Associate Software Analyst) is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. As a consultant, you will utilize your ability to combine systems integration and service delivery knowledge. More specifically you will create/update technical specifications and create/update maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity using common communications standards such as ftp, http, AS2, SFTP, etc.
You are great at:
- Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations
- Analyzing customer requirements, data integrations and interfaces
- Deliver day to day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems.
- Implementing changes for existing data integrations
- Follow policies and best practice mapping to define map rules based on client’s requirements
- Consistently create test cases/scenarios, form test files, run tests and evaluate reports
- Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing
- Deliver project status updates to clients, delivery/project managers and counterparts as necessary
What it takes:
- You are a graduate of Computer Science and/or other technical disciplines
- You are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.
- You have a strong customer focus, customer satisfaction oriented
- You demonstrate problem solving skills and logical thinking techniques and have excellent attention to detail. Ability to Identify and analyze problems; distinguishes between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems. Develops reasonable options for solutions when required for decision making
- You have excellent teamwork and collaboration skills. Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships
- You have ability to handle multiple priorities in a fast-paced environment, and be able to work independently, and must possess effective time management skills
- You are willing to be on-call beyond normal working hours and on weekends
- You are willing to work on any shifts (ASPAC, EMEA or US)
Note: We are in a voluntary telework policy (work from home) world-wide due to COVID-19.
Careers Portal: https://careers.opentext.com/go/Philippines/2620917/
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Deadline: 10-04-2024
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