Position: Associate

Job type: Full-time

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Work location: Ortigas, Temporary work from home (WFH)

Schedule: Night shift

Required: CMDB experience

2 open positions available

Business Analyst Software Asset Management

The role of Business Analyst Asset Management involves using the asset and configuration tools to provide information to the various stakeholders. The role will require understanding of desktop products, thin clients, reporting, procurement and contracts. The desktop or end point devices form a significant component of our infrastructure both in terms of quantity deployed and the amount spent on it. Keeping track of these assets is a critical activity.

Responsibilities:

  • Assist existing team in creating end to end desktop/end point device lifecycle process
  • Assist team in reducing costs associated with desktop/end point device at the company and create measurements to demonstrate success
  • Prepare and implement desktop/end point device asset management policies as technology evolves
  • Run and analyse daily, weekly, monthly reports to ensure data accuracy
  • Compare device counts daily to ensure IMAC’s are correctly accounted for
  • Liaises with CTE organization to maintain accurate desktop/end point device inventory

Required Knowledge:

  • Preferred with CMDB background
  • Knowledge of data analysis, data manipulation, and data quality (work on ensuring we have clean data)
  • Working knowledge on pivot tables or other statistical models, python knowledge is ideal (not required).
  • Working knowledge on Service now / BMC Remedy CMDB knowledge is preferred-ITIL Foundation is preferred
  • Understanding of IT terminology is required (switch, router, ip, port, vm, etc.. )
  • Good communication skills
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Deadline: 06-03-2024

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