Call Center Agent | With or Without BPO experience
View: 102
Update day: 21-02-2024
Location: San Juan City National Capital Reg Manila City Makati City Mandaluyong City Caloocan City Marikina City
Category: Other
Industry:
Salary: Negotiate
Job content
• Informs users about offerings available and assesses consumer preferences.
• Provides well-designed information, instruction and guidance to lower level workers.
• Provides assistance, training and troubleshooting help to lower level workers.
• Schedules efforts to make certain specific telephone coverage; monitors priority of calls and adjusts escalated calls to assure resolution to challenges.
• Prepares industry-standard studies to track workload, , response time and quality of input.
-Deadline: 06-04-2024
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