Chat Support Agent

☞ Telesys Philippines

View: 101

Location: Muntinlupa City National Capital Reg

Category: Consulting / Customer Service

Industry: IT / Telecommunications

Job type: Full Time

Salary: Negotiate

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Job content

Job Qualifications:

• Candidate must at least reached 2nd year College or possess a Bachelor's Degree in any field (No BPO experience is required)
• High school graduates
• Good English language conversation skills
• Computer and Web proficient

Job Responsibilities:

• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies
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Contact Information

Address: Muntinlupa, Metro Manila

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