CSR Travel Agent with GDS experience (Ortigas)
☞ Eastvantage Business Solutions Inc.
View: 107
Location: Bataan Central Luzon
Category: Consulting / Customer Service IT - Software
Industry: IT Services IT Consulting Software Development Financial Services
Position: Associate
Job type: Full-time
Job content
- Ticketing knowledge and work through GDS queues
- Communicating with airline partners, consolidators, and cross-department when needed.
- Support our B2B customers in their Business Travels
- Process ticket issuance, exchanges, and refunds in all GDSs (Apollo, Sabre, Amadeus)
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Effectively answer concerns, inquiries raised via phone, chat, and/or email, providing product and service information, as needed.
- Resolve problems by applying established TravelPerk policies, procedures, and tactics, and also by thinking out-of-the-box when anything established is not enough
- Ensure customer satisfaction and provide professional customer support
- At least 2 years of experience and knowledge in using GDS systems such as (Amadeus, Sabre, Apollo etc.)
- Preferably with experience in a Travel Agency or Airline
- Excellent communication skills: verbal and written
- Flexible on work schedules
Click to apply for free candidate
Report job
SIMILAR JOBS
-
⏰ 04-03-2023🌏 Pampanga, Central Luzon
-
⏰ 25-02-2023🌏 Bataan, Central Luzon
-
⏰ 05-03-2023🌏 Camarines Norte, Bicol Region, Bataan
-
⏰ 04-03-2023🌏 Tarlac, Central Luzon
-
⏰ 01-03-2023🌏 Calabarzon & Mimaropa, Occidental Mindoro, Guimaras
-
⏰ 25-02-2023🌏 Bataan, Central Luzon
-
⏰ 25-02-2023🌏 Bataan, Central Luzon
-
⏰ 21-02-2023🌏 Tarlac, Central Luzon
-
⏰ 05-03-2023🌏 Camarines Norte, Bicol Region, Bataan
-
⏰ 25-02-2023🌏 Bataan, Central Luzon