Salary: Negotiate

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Job content

JOB DESCRIPTIONS:

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required Education, Skills, and Qualifications

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • At least High school graduate
  • With relevant working experience
  • At least two (2) years experience as Cashier exposure in retail industry is an advantage
  • With experience working at Retail (Point of Sales)
  • Willing to be assigned in HMR LCM Store

Store Address: 2nd Level, Building B, Lucky Chinatown Mall, Reina Regente St, Binondo, Manila

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Deadline: 10-04-2024

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