Salary: Negotiate

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Job content

Why work for PSP?

With 13 years of experience in the BPO industry in the Philippines; PSP is a great place to not only start your professional career, but also a place where experience matters.

What PSP can offer YOU is an opportunity to work in a multi-national company with 450 staff from different countries around Asia.

Job Responsibilities

  • Handles all members’ queries/complaints via Live Chat, social media and other company communication tools in the specific language market.
  • Perform telemarketing or call to establish good relationship with existing and new member
  • Promotes products and provide quality services to achieve market dominance;
  • Identify clients with specific needs and forward their concerns to the appropriate department, supervisor or manager.
  • Monitor members reactions and competitors activities through daily/weekly reports and submit to immediate superior;
  • Assist the marketing team to disseminate promotion information, persuade members to participate and encourage higher activities via live chats / phone or email communication process.

Job Requirements

  • At least College level / undergraduate
  • CONVERSATIONAL ENGLISH SKILLS IS NEEDED
  • Must be computer literate
  • Must be open to working shifts
  • At least 1 - 2 years experience in customer service in any field
  • Pleasant personality and service oriented
  • Able to handle demanding customers professionally
  • Able to handle work pressure
  • Able to work in Makati City
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Deadline: 10-04-2024

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