Customer Service Representative

View: 84

Location: Pampanga Central Luzon

Category: Other

Industry:

Salary: Negotiate

Loading ...

Job content

RESPONSIBILITIES:

Maintain in-depth working knowledge of the company’s brands, systems and processes
Provide top notch customer service to customers via Live Chat and ensure that customer inquiries are handled and answered in a timely and accurate fashion
Conduct research into any customer service issues.
Take payment information & other pertinent information such as addresses & phone numbers
Data entry tasks
Review on-line excel database of customer feedback, track customer service concerns via Database.
Other duties may be assigned to assist client’s team
Providing advice and informed product information
Reporting to the Customer Service Manager

QUALIFICATIONS:

With at least 2-3 years in a customer service experience in call center or BPO company
Can deliver excellent customer service via Live Chat
Demonstrated experience handling a variety of customer service issues
Excellent written & verbal communication skills
Proficiency in Microsoft Office, Google sheets and Google docs.
Fast typing speed
Computer Savvy
Team player who can work with a variety of people throughout the company
Willingness to learn
Ability to take initiative
Willing to work on flexible schedule

Job Types: Full-time, Permanent

Salary:Php23,000.00 - Php25,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (Required)

Experience:

Language:

Loading ...

Click to apply for free candidate

Loading ...

Loading ...

Loading ...