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Customer Service Representative | Non-Voice | Eastwood
View: 106
Update day: 20-02-2024
Location: Quezon City National Capital Reg
Category: Consulting / Customer Service IT - Software
Industry: Outsourcing/Offshoring
Position: Associate
Job type: Temporary
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Job content
We’re Hiring.We are hiring for a Temporary Customer Service Representatives to join our team. Our Customer Service Representatives is an integral role in the operations of our Manila office.
The details.
Day-to-day Responsibilities
- Review accounts with disputed items and exhaust recovery options to avoid taking financial losses
- Process disputed items according to association and federal government guidelines
- Correspond with cardholders, merchants and merchant banks as part of processing dispute cases
- Manage prepaid card negative balances, and minimize losses for by utilizing chargebacks
- Maintain a high level of customer service while addressing customer, law enforcement, merchant and bank requests
- Perform other duties as assigned by Department Management.
- Average english communication skills
- With at least 6 months Solid BPO experience
- With Financial Experience is an advantage
- Must be willing to work on a Temporary Employment
- Must be willing to work in Eastwood, Quezon City
- Must be willing to work on shifting schedules (day, mid
- Learning and Development Opportunities
- Career Advancement Opportunities
- Healthcare Benefits
- Group Life Insurance
- Tenure Based Benefits
- Profit Sharing
- Annual Performance Appraisal
- Retirement Benefits
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
We want you.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
Data Privacy Notice.
Please read our Data Privacy Notice shown on this page https://ubiquity.com/privacy-notice-philippines/ to know more on how Ubiquity handles your personal information. By continuing your application with Ubiquity, you confirm that you have read and understood our Data Privacy Notice.
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Deadline: 05-04-2024
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