HIRING! CUSTOMER SERVICE AND TECH SUPPORT I PASIG/QC/ALABANG/MAKATI/BGC ^
☞ METACOM BUSINESS PROCESS OUTSOURCING SOLUTIONS
View: 108
Update day: 18-03-2024
Location: Marikina City National Capital Reg
Category: Other
Industry:
Salary: Negotiate
Job content
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
-Deadline: 02-05-2024
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