Salary: 40000 - 50000 PHP / month

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The IT Supervisor provides direct supervision for a team of skilled technical personnel responsible for supporting IT Operations in our Cebu site. This position is responsible for working daily tasks and providing advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
Duties and Responsibilities
  • Maintain essential ITS operations, including operating systems, security tools, applications, servers, email systems, equipment for all users (remote or office setting)
  • Achieve the KPI and Metrics set by the Executive Department
  • Handle business-critical IT tasks and systems administration
  • Research and evaluate emerging technologies, hardware, and software
  • Track and maintain hardware and software inventory
  • Analyze company needs, identify vulnerabilities, and boost productivity, security, efficiency and accuracy of the ITS operations.
  • Ensure hardware and software requirements meet the needs of clients and employees.
  • Continuously analyze current process, technologies, and vendors to identify areas of improvement
  • Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
  • Train IT employees on both software and hardware, troubleshoot, and provide technical support to all employees
  • Develop and execute disaster procedures, and maintain data backups
  • Managing IT budgets
  • Assures that activities of IT are within the limits of applicable laws in the PH and of the Clients
Skills & Qualifications:
  • 5+ years experience in ITS management
  • Bachelor’s degree in technology or computer science
  • Excellent communications skills
  • Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring, inventory.
  • Expertise with implementing, configuring, and testing solutions
  • Proven leadership skills
  • Strong creative and analytical thinking
  • Professional certifications (optional)
Learn more about STAFFVIRTUAL by visiting our website (
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