IT Support Engineer
View: 108
Update day: 25-02-2024
Location: Pateros City National Capital Reg Quezon City
Category: Other
Industry:
Salary: Negotiate
Job content
Job Description
- Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues.
- Responsible for providing on-time problem resolution.
- Ability to work with different levels of knowledge and diagnose different problems.
- Ability to identify the different problems which need escalation to different teams and follow up with them till resolution.
- Can work with different tasks smoothly and effectively.
- Responsible for dealing with different providers to report and follow up with them on any outage during working hours.
- Handle different requests using the ticket system or e-mail.
- Deliver the knowledge needed to the customers in a simple way
Job Qualifications
- Bachelor’s degree in Computer Science or Engineering
- 1-2 years of experience in a similar position.
- Knowledge of Active Directory DNS DHCP
- Knowledge of Microsoft Infrastructure
- Understanding of Network fundamentals and protocols
- Basic coding and programming knowledge
- Excellent command of English.
- Strong troubleshooting and problem-solving skills.
- Flexible and can work under pressure.
Benefits:
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Flexible shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:all employees are required to wear face masks inside and within office premises
Education:
- Bachelor’s (Preferred)
Experience:
- IT related: 1 year (Required)
Language:
- English (Required)
Willingness to travel:
- 75% (Preferred)
Work Remotely:
- No
Deadline: 10-04-2024
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