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Key Account Officer | Ortigas Pasig
☞ SPS Training & Consultancy Services Inc.
View: 102
Update day: 27-02-2024
Location: Marikina City National Capital Reg
Category: Other
Industry:
Salary: Negotiate
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Job content
Job DescriptionSales
- Lead generation and research (both remotely over the phone and in-person pitching)
- Other lead generation activities such as flyering, attending trade events, etc.
- Scheduling for and pitching to restaurant owners, staff or managers.
- Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.
Content and Onboarding
- Content and Onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards
- Encoding merchant information from online and offline sources onto a content platform.
- Conducting training for partner merchants to be familiar with the workflow and forthcoming merchant app or portals
- Facilitating information changes for partner merchants when requested.
- Acquire and update knowledge on procedures related to relevant processes
- Strive to meet individual and team key performance metrics
- Liaise with other departments when required
Account Management
- Build strategic relationships with SMB partners based on trust and respect.
- Collaborate with internal departments to facilitate partner’s fulfillment.
- Collate and analyze partners’ business performance to develop strategies that would help grow their business.
- Grow partners’ business and revenue through offering marketing promos and expansion.
- Identify and understand partners’ business needs to be able to customize product offerings.
- Expand partner merchants’ business by offering other products and services to further create partnership value.
- Assist in collection efforts as part of business compliance.
- Keep accurate and updated records of account related information.
- Maintain updated knowledge of company products and services.
- Identify industry trends and conduct competitive intelligence initiatives.
- Act as a client advocate with a focus on improving the partner experience
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, Marketing, Human Resource Management, Advertising/Media, Humanities/Liberal Arts, Psychology or equivalent.
- Strong communication, presentation, and facilitation skills are required.
- Applicants must be willing to do fieldwork
- Project-Based
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Deadline: 12-04-2024
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