Position: Entry level

Job type: Full-time

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Job content

Job Responsibilities Include

Business Development
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process registrations in an accurate manner
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Relationship Management
  • Develop and maintain a robust relationship plan
  • Work with other team members to ensure quality service delivery
  • Handle grievances to preserve the company’s reputation
  • Schedule ‘touch base’ calls as part of after sales service
Minimum Qualifications
  • Bachelor’s Degree Graduate
  • 5+ years of experience in US medical insurance/healthcare billing and collections work, in a health system or medical practice, multi-specialty preferred
  • Medical Coding experience is a plus
  • Knowledge and understanding of the revenue cycle, collections, payment posting, medical billing,
Medicare and Medicaid, and third party payers
  • Thorough knowledge and working experience of CPT and ICD9/10 codes, HCFA 1500, HIPAA,
medical terminology, appeal processes, billing and insurance regulations, and insurance benefits
  • Strong knowledge of medical billing platforms, clearinghouses, and other related tools
  • Possess current knowledge of technologies in the health information sector and their applications
  • Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other team members
  • Competency in Microsoft Office/Google GSuite business applications
  • Proven ability to establish and maintain effective working relationships with managers and peers
  • Exceptional attention to detail and accuracy
  • Amenable to work on-site
  • Amenable to work Night Shift (10:30PM-7:30AM) MNL.
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