Position: Entry level

Job type: Full-time

Salary: Negotiate

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Job content

Description

Provides tier 3 support for the wide area telecommunications network (WAN) for Emerson. Provide tier 3 support for Emerson IP telephony, wireless, firewall and load balancer support. Position requires in-depth understanding of firewall services, network transport, TCP/IP and load balancing. Works with other regional network operation engineer members to respond to customers Service Request (SR) based on customer urgency and severity.

Responsibilities
  • Detailed understanding of the function and configuration of Cisco networking equipment
  • Detailed understanding of the function and configuration of Palo Alto Firewall
  • Detailed understanding of the function and configuration of F5 BIG-IP LTM Load Balancer
  • Hands-on experience configuring and troubleshooting Cisco switches and routers, Palo Alto Firewall and F5 Load Balancer.
  • Extensive experience administering and configuring layer 2 and layer 3 Cisco networks
  • Advanced operational knowledge of VLANs, spanning tree, BGP and EIGRP
  • Extensive experience with network monitoring tools. Ability to analyze data and deliver metrics associated with utilization, capacity and functional operation of the network
  • Ability to comprehend and create complex network maps and drawings in standard design tools (i.e. Visio)
  • Functional understanding of DNS, DHCP and related network services
  • Advanced understanding of IP addressing including subnetting and supernetting
  • Operational understanding of different media and cable types and their associated benefits and limitations
  • Experience working from a ticketing system
  • Provide proactive recognition and correction of network related problems
  • Provide IP telephony and Wireless support for network services.
  • Support problem resolution through to customer agreed closure of division generated tickets
  • Liaise with other regional network operation functional groups to progress tickets through the workflow process
  • Provide support to customers and staff during new installations
  • Provide the coordination of repair and restoral efforts of various service providers, including monitoring services, telecommunication providers and ISPs.
  • Work with various customer and network operation support groups in diagnosing network service related problems
  • Ability to perform maintenance activities outside of normal business hours
  • This position requires weekend hours
  • Other duties as assigned
Requirements

Education/Language
  • BS in CS, MIS or related technology/engineering (preferred) or equivalent course required
  • Cisco CCNP, CCIE, Palo Alto, F5 BIG-IP LTM certification or equivalent certification required
  • Excellent English communication skills. Other (non-English) language skills an advantage but not required.
Experience

/Skills
  • 8 or more years working as network operations engineer
  • 8 or more years working with Cisco routing, switching and wireless devices
  • 5 or more years working with Global Data Center / Cloud Infrastructure and 3rd Party Extranet Connectivity
  • 5 or more years working with Palo Alto firewall and F5 Load Balancers
  • Cisco CCNP, CCIE, Palo Alto certified, F5 BIG-IP LTM certified or equivalent certifications preferred
Primary Location

Philippines-National Capital Region-Quezon City

Job Function

Information Technology

Job Posting Date

Apr 5, 2021, 2:44:24 AM
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Deadline: 05-04-2024

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