Operations Manager

Humble Sustainability

View: 102

Update day: 25-02-2024

Location: Manila City National Capital Reg Marikina City

Category: Other

Industry:

Salary: Negotiate

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Job content

About Humble Sustainability


This is an amazing opportunity for someone to join a rapidly growing startup, working shoulder to shoulder with the founders and founding team, aiming to make a meaningful impact and promote sustainability in the Philippines.


Humble is a disruptive circular economy startup. We declutter homes and offices by collecting items that people no longer use. Everything we collect is either reused, recycled or upcycled.


The vision is a platform and community where sustainable living is the new normal for everyone.


Objective: To lead the operations team to ensure smooth running of our end to end operations


Structure:



  • Reporting to: Head of operations

  • Reporting lines: Operations team


KRAs:



  • Work closely with management to execute the overall business strategy

  • Support and promote Humble’s values and culture

  • Responsible for ensuring the business has the best working environment and processes

  • Demonstrate exceptional leadership skills and is able to coach and develop all members to their full potential and driving on-going talent development

  • Establish and reinforce clear goals and expectations of all team members.

  • Experience implementing or following an integrated approach to coaching to ensure team members are receiving regular feedback and mentoring outside of structured performance evaluations

  • Provide clarity of performance and status to the team, key stakeholders and leadership via consistently updated metrics and dashboards

  • Manage the development of new hire training as well as ongoing professional development for the operations organization

  • Develop and improve operations

  • Drive local performance, process optimization, provide technical and operational direction to the local team, as well as other department leadership peers

  • Oversee the operations department day to day

  • Managing the operations and logistics, ensuring daily collections run smoothly, coordinating with drivers, Kahon staff, customers and outbound partners to ensure a smooth and efficient end-to-end collection with an outstanding experience for our customers

  • Improve processes – spot opportunities to improve how we manage and use data, how we manage our supply chain and any other process enhancements.

  • Present findings, reports and execute action plans

  • Evaluate how the business operates and implement necessary strategies, processes, procedures, policies and innovations: Warehouse & supply chain, Inventory management, Logistics & transport - Introduce and execute new outbound avenues – working closely with the BD team to test and operationalize new partners.

  • Help BD to monetize collections - Bring the operational cost down – analyze and spot opportunities to reduce cost and improve efficiency of the end-to-end process

  • Closely monitor and analyze data – collection details, inventory, traceability and cost


What else is important:



  • Alignment to our values:

    • Say it straight - We believe in radical transparency! no sugar coating, pure honesty

    • Be the hardest worker in the room - We believe in a culture where urgency, drive, hard work & passion are celebrated more than rewards, ability & talent

    • Actions before words - It’s what you do not what you say. Driven by results, acting with humility at every turn

    • Ideas come from anywhere - Not top down or bottom up - every single level can innovate

    • Be inspirational - We wake up every morning to motivate others to achieve outstanding things with us



  • Understanding and/or keen interest in sustainability and/or e-commerce is a plus

  • Quality communicator, strong English writing and speaking skills

  • Passion! Passionate to learn, grow and make an impact

  • Startup experience and agile mentality is a great asset


To apply, please email ****@humblesustainability.com with your CV and cover letter.

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Deadline: 10-04-2024

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