Operations Manager
View: 102
Update day: 25-02-2024
Location: Manila City National Capital Reg Marikina City
Category: Other
Industry:
Salary: Negotiate
Job content
About Humble Sustainability
This is an amazing opportunity for someone to join a rapidly growing startup, working shoulder to shoulder with the founders and founding team, aiming to make a meaningful impact and promote sustainability in the Philippines.
Humble is a disruptive circular economy startup. We declutter homes and offices by collecting items that people no longer use. Everything we collect is either reused, recycled or upcycled.
The vision is a platform and community where sustainable living is the new normal for everyone.
Objective: To lead the operations team to ensure smooth running of our end to end operations
Structure:
- Reporting to: Head of operations
- Reporting lines: Operations team
KRAs:
- Work closely with management to execute the overall business strategy
- Support and promote Humble’s values and culture
- Responsible for ensuring the business has the best working environment and processes
- Demonstrate exceptional leadership skills and is able to coach and develop all members to their full potential and driving on-going talent development
- Establish and reinforce clear goals and expectations of all team members.
- Experience implementing or following an integrated approach to coaching to ensure team members are receiving regular feedback and mentoring outside of structured performance evaluations
- Provide clarity of performance and status to the team, key stakeholders and leadership via consistently updated metrics and dashboards
- Manage the development of new hire training as well as ongoing professional development for the operations organization
- Develop and improve operations
- Drive local performance, process optimization, provide technical and operational direction to the local team, as well as other department leadership peers
- Oversee the operations department day to day
- Managing the operations and logistics, ensuring daily collections run smoothly, coordinating with drivers, Kahon staff, customers and outbound partners to ensure a smooth and efficient end-to-end collection with an outstanding experience for our customers
- Improve processes – spot opportunities to improve how we manage and use data, how we manage our supply chain and any other process enhancements.
- Present findings, reports and execute action plans
- Evaluate how the business operates and implement necessary strategies, processes, procedures, policies and innovations: Warehouse & supply chain, Inventory management, Logistics & transport - Introduce and execute new outbound avenues – working closely with the BD team to test and operationalize new partners.
- Help BD to monetize collections - Bring the operational cost down – analyze and spot opportunities to reduce cost and improve efficiency of the end-to-end process
- Closely monitor and analyze data – collection details, inventory, traceability and cost
What else is important:
- Alignment to our values:
- Say it straight - We believe in radical transparency! no sugar coating, pure honesty
- Be the hardest worker in the room - We believe in a culture where urgency, drive, hard work & passion are celebrated more than rewards, ability & talent
- Actions before words - It’s what you do not what you say. Driven by results, acting with humility at every turn
- Ideas come from anywhere - Not top down or bottom up - every single level can innovate
- Be inspirational - We wake up every morning to motivate others to achieve outstanding things with us
- Understanding and/or keen interest in sustainability and/or e-commerce is a plus
- Quality communicator, strong English writing and speaking skills
- Passion! Passionate to learn, grow and make an impact
- Startup experience and agile mentality is a great asset
To apply, please email ****@humblesustainability.com with your CV and cover letter.
-Deadline: 10-04-2024
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