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SPEED HIRING and START ASAP! CSR @ TELUS Market Market
☞ TELUS International Philippines, Inc.
View: 106
Update day: 20-02-2024
Location: Mandaluyong City National Capital Reg Marikina City
Category: Consulting / Customer Service
Industry:
Position: Less than 1 Year Experienced Employee
Job type: Full-Time
Salary: 29000 - 30000 PHP / month
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Job content
"Join the #1 BPO Company in the Philippines! Come experience the difference in our culture!
GREAT LOCATION, GREAT CULTURE! Be part of our FAMILY!
GREAT LOCATION, GREAT CULTURE! Be part of our FAMILY!
Customer Loyalty Specialist
Customer Loyalty Specialist "CLS" scope includes a variety of customer retention functions for TELUS Connected Home product offerings, covering negotiation of offers, proactive outbound dialing of targeted campaigns, customer account support and/or customer service management with a key focus on creating client value and loyalty. Retain customer base with a measured approach to cost of retention spend and balancing ARPU to ensure we remain profitable and positioned well in our journey to increase likelihood to recommend.
Salary Package: PhP29,000
Requirements:
• Minimum of 1year Telco Sales Retention/Collections experience (BPO).
"*Proficient to intermediate competency skills in:
- Empathy
- Negotiation balancing out both business and customer needs
- Active listening and problem solving
- Sales Competencies (Probing skills, effective pitching, handling customer objections"
• Completed at least 2 years in College
• At least 18 years old
• Good communication skills
• Willing to work at TELUS Market Market Taguig Site
* Strong in Individual Attendance, Productivity, AHT
• Amenable to work on SHIFTING schedules
• Can start ASAP
BE HIRED TO ENJOY WONDERFUL PERKS AND BENEFITS AS A TEAM MEMBER!
• FREE SHUTTLE SERVICE
• TELUS INTERNATIONAL UNIVERSITY
• TELUS SPECIAL INTEREST GROUPS
• FREE MONTHLY TELUS TREATS
• TELUS DAYS OF GIVING
• TELUS TOWN HALL
• QUARTERLY TEAM BUILDING
• FREE MONTHLY RELOADABLE SIM
• HMO WITH DENTAL BENEFITS
• LIFE INSURANCE
• NIGHT DIFFERENTIAL & PERFORMANCE BASED INCENTIVES
• PERFORMANCE BASED INCREASE UPON REGULARIZATION
TEXT: FULLNAME / PREFERRED ACCOUNT
To 09173970090 - VENUS
You’ll get a confirmation SMS/CALL from HR within 24 hours for HR interview
TELUS | It’s different here!"
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Deadline: 05-04-2024
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