Telco Account with 6 months BPO Experience

☞ Neksjob Philippines

View: 101

Location: Muntinlupa City National Capital Reg

Category: Consulting / Customer Service IT - Software

Industry: Information Technology Services Staffing Recruiting Financial Services

Position: Entry level

Job type: Full-time

Salary: Negotiate

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Job Description

The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
Ready to Embrace Different?
You may be our next Customer Experience Champion if you:
  • Are a high school graduate, with or without BPO experience
  • Have an experience of at least six (6) months in the BPO industry is preferred
  • Have good English communication skills
  • Have working knowledge on computers
  • Have good customer service, multi-tasking and problem-solving skills
  • Are willing to work in shifting schedule
Here’s what’s in store for YOU!
  • Paid training
  • Competitive salary
  • Monthly performance incentives
  • Benefits after six (6) months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities Language(s): English
skills: Customer service
Availability to travel: Yes
Availability to change residence: Yes
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