Salary: Negotiate

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BASIC REQUIREMENTS:

  • Graduate of any major of Business Administration
  • With relevant experience of in warranty processing is a plus
  • Excellent in written & Communication skills
  • Able to work with less supervision
  • Can start in less than 15 days

Job Description:

Duties and Responsibilities

1.) Collecting, packing and tagging of replaced parts and ensures that all parts must be stored safely and properly.

2.) Taking photos/videos/audios of the affected parts for warranty claims.

3.) Prepares and check the parts for WARPEC.

4.) Reinforce to the branches in case no manpower is available.

Specific Functions:

  • Monthly filing/compilation of Warranty RO’s(hard copy).
  • Downloading of W723 report in Servis2 every 1st day of the following month.
  • Printing of invoices based on W723 per branch as attachment for SOA with FGP.
  • Assist warranty processor in:
  • Filing and releasing of claims.
  • Providing feedback to Service Advisors with the status of the claims.
  • Daily closing of RO’s with claims approved by FGP.
  • Safe keeping of warranty replaced parts with warranty tagging per item and arranged by month.
  • Reports or advises Warranty Supervisor or top management any critical concerns encountered affecting warranty claims for immediate resolutions.
  • Other functions as may be assigned by the Warranty Supervisor or top management as deemed necessary.
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